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Frequently Asked Questions

  • How can you customize the HRM Toolshop Templates?

    The toolkits that you buy on the HRM Toolshop website contain documents that are non-pdfed and available in Excel, PowerPoint, Visio or Word, depending on the format in which the document has been developed. You can put your client’s or your Company’s logo on them, adjust them to your particular HR challenge and business context, … You are of course not allowed to commercialize the Products, either online or offline. See our General Conditions for more info on dos & don’ts.
    Please note that the How-to-Guide that you obtain when buying an entire toolkit, only serves as a comprehensive manual for you in applying all the HRM Toolshop Templates and should be used for that purpose only. Each of the How-to-Guides therefore is only offered in a non-customizable or non-editable format, whereas all our Templates for which you bought a license, can be customized to your needs.

  • How do we keep our documents up to date?

    We are a team of Senior HR Professionals, dedicated to exploring future HR Trends and Challenges, and assessing the fit of current HR practices and tools to meet future organizational and business demands.
    HRM Toolshop's HR Professionals combine their tool development work with HR missions in different companies and several industries. Furthermore, our HRM Toolshop consultants are regularly asked for the organization of HR Development Centers to assess the competencies of the existing HR Team and to advise on a realistic development plan. They also act as a senior HR coach for HR Professionals.
    This combination allows us to stay very close to the present HR business needs and to experience in our daily work which solutions fit best with the company's expectations. Of course, we also make sure to stay informed continuously on the latest and the future HR trends by reading the leading international HR magazines, participating in HR conferences and seminars and attending on a regular basis HR trainings for experienced HR professionals.


    For more information about who we are and our HR experience: go to our About Us page or directly to our LinkedIn profiles: Anne - Tania

  • What is the difference between Guides and Templates?

    The HRM Toolshop How-to guide is a manual that guides you through the different design or implementation steps with a good balance between theory and practical suggestions. Step by step, each How-to Guide describes how to approach that particular HR challenge, e.g. how to recruit and hire new employees, how to complete your own HR Strategy, how to select different kinds of HR KPIs, how to organize your HR reporting process, and so on. For each step in the Guide, you will be introduced to the relevant templates and how to complete them. These Templates are practical documents that you can use in your daily HR work for a client or in your company.
    Each of our HR Templates that is part of the Toolkit for which you bought a license can be downloaded from the HRM Toolshop website in Excel, PowerPoint, Visio or Word, depending on the format in which the Product has been developed. You can put your client’s or your Company’s logo on them, adjust them to your particular HR challenge and business context, …
    Our How-to Guides serve as a comprehensive manual for you in applying all the HRM Toolshop Templates. Each How-to Guide is therefore only offered in a non-customizable or non-editable format. See our General Conditions for more info on dos & don’ts.
    Go to 'Toolkits' to find previews of all our Toolkits, including the How-to Guides!

  • What do we mean by Toolkit?

    A Toolkit is a collection of tools & templates, related to the same HR topic. For instance, our Recruitment & Selection Toolkit groups all documents related to the Recruitment & Selection Process. In the Toolkit you will find ALL RELEVANT DOCUMENTS TOGETHER, providing you thus with all the ingredients to tackle that specific HR Challenge.
    Each Toolkit comes with a very pragmatic How-to-Guide that will guide you step by step through the best practice approach. In each step you will be introduced to the relevant templates and how to use them. Such a How-to-Guide serves as a comprehensive manual for you in applying all the HRM Toolshop Templates and should be used for that purpose only. Each of the How-to-Guides is therefore only offered in a non-customizable or non-editable format, whereas all our Templates for which you bought a license can be customized to your needs.

  • Can you buy each HRM Toolshop document separately?

    If you are coping with several HR challenges at the same time or you are just interested in learning more about HR in a quick, inexpensive and pragmatic way, it is more useful to buy a complete toolkit, since it will contain ALL RELEVANT DOCUMENTS TOGETHER, providing you thus with all the ingredients to tackle that specific HR Challenge.
    An extra advantage when buying the whole toolkit: you will receive very clear and pragmatic guidance on how to use the tools & templates in that toolkit under the form of a How-to-Guide.
    You can of course also consider buying more than one toolkit. Just add the toolkits you are interested in to your shopping cart!

  • How do we know that our Guides, Toolkits, Templates work?

    Our combined experience in different industries, performing several HR roles in an international context for companies of different sizes gave and still gives us the opportunity to build a wide range of best practices and to challenge and improve them continuously. We ask for regular feedback from our customers, we learn from each other as colleagues and we maintain an extensive network of HR and other business professionals to ensure that we understand the current expectations, can anticipate to future needs, see how our tools work in practice and how we can improve them.

  • What if you don't find the document that you were looking for?

    We are very keen on continuously improving & extending our collection of HR Toolkits. We are therefore open to your suggestions for new HR documents or how to improve the existing templates.
    If you fill in the contact form (see 'Contact'), you can type your question in the 'Message' box. Each request is examined, and after discussion between the HRM Toolshop consultants, prioritized in function of future HR trends and previously identified user needs. Once our new product has been developed, tested and made ready to use, it will be made available in our webshop for your purchase!

  • Can you buy the HRM Toolshop Templates if you are a freelance HR consultant?

    Our tools can be bought by any professional user, no matter if you are a Freelance consultant, an internal HR specialist/ generalist, or a Business manager. Freelance consultants can therefore also buy our templates for their own consultancy activities and adjust them to their particular HR challenge and business context.
    Like any other user, a freelance consultant is of course not allowed to commercialize these tools & templates, either online or offline. See our General Conditions for more info on dos & don’ts.

  • Are the HRM Toolshop Templates useful for smaller companies as well?

    They most certainly are! Even if you are working in a small or mid-sized company, the basic HR processes will be the same as those in larger companies. Furthermore, our templates were developed based on years of experience in different companies of different sizes and in a local as well as in an international setting. As such, they are not industry specific and do not depend on the size of the company.

  • Do you need a background in HR to be able to work with our HRM Toolshop Templates?

    All our guides & templates are very easy to use and are self-explanatory. Our How-to-Guides take you through different design or implementation steps with a good balance between theory and practical suggestions.
    Whether you are a business manager, a freelance consultant or an HR professional, you will be able to use our templates very easily, just by reading the guidelines in the How-to-Guides. Some of the templates in Excel format contain further instructions to ensure that you will find your way in the document immediately and as good as effortlessly. For specialized topics (such as developing an HR Strategy), you will find plenty of background information in the How-to-Guide, which will help you understand this particular HR subject with the relevant definitions and some useful models. So, NO, you do not need a background in HR to be able to work with our HR templates.

  • Are our HR Templates applicable in an international business context?

    Our Templates can all be used in a local as well as in an international business context. The basic HR processes will be very similar, whether you are working in a small, local company or in a large multinational. Furthermore, these HR templates were developed based on years of experience in different companies of different sizes and in a local as well as in an international setting. Of course, the HRM Toolshop products cannot be considered as legal advice. Therefore, you may need to consult with a local or international legal expert on matters governed by labor law, local custom and practice, contractual rights and obligations, etc.

  • How do I unzip a file?

    Double-click on the zipped file
    Choose whether you want to open or save the file:



    • If you want to save the file, choose a destination

    • Go to the place where you saved the zipped file

    • Double-click on the folder until you see all the underlying documents in MS office formats

    • If you only want to open the file, double-click on the folder until you see all the underlying documents in MS office formats


    For instant zipping & unzipping, try this out: http://www.winzip.com/win/en/index.htm 

  • How does the direct download work?

    Once you have bought a Toolkit or you have chosen one of our free products, you can download these documents directly. After completing the purchase process:
    1) You will enter a screen with a message that your product is ready to be downloaded via a link to your account. Click on MY ACCOUNT for an overview of the HRM Toolshop products that you purchased/ free products that you ordered. Click on the DOWNLOAD button and the document will be downloaded, ready to be opened or saved immediately! Under 'My Downloads' you will find an overview of ALL the documents that you ordered, now and in the past.
    2) We will also send an email to the email address that you have entered in your account details. If you click on the link in this email, you will be directed to your account, where you can find an overview of all the toolkits that you bought and/or the free HRM Toolshop products that you ordered. Click on the DOWNLOAD button and the document will be downloaded, ready to be opened or saved immediately!

  • How can I receive an invoice for my purchase?

    If you need an invoice for your purchase, please send us a message via the Contact Form. You need to send us the following details:



    • the name of the person/company the purchase has to be invoiced to

    • the address

    • the VAT number (if applicable)

  • How do you receive the documents that you bought?

    You can download the documents that you bought immediately after successful payment (see direct download). Since a Toolkit usually contains more than 10 separate documents in different MS Office formats, they are provided to you in a zipped file, which you should simply unzip to open and save the documents. Don't worry if you forgot to save the unzipped documents! They will remain available in your account up to 3 months after the payment date.

  • What does HRM Toolshop offer you?

    Our purpose is to support you in professionalizing your HR practices against an international standard and to build a best-in-class HR organization by offering you pragmatic and easy-to-use HR Templates.
    Please browse through our four HR Categories to see what kind of user-friendly HR Templates we offer you. Each of our HR Toolkits consists of a high-quality HOW TO Guide and all related tools that help you to build a profound competency in a particular HR field. The toolkits will guide you through the design and implementation of specific HR processes or programs in a very easy, pragmatic and successful way.


    Our 'HRM Toolshop John' will guide you swiftly through the whole process, from search to download: LINK TO MOVIE

  • What is our experience?

    HRM TOOLSHOP is an international team of senior professionals working globally. We are HR Experts, Business Managers, Consultants and Coaches.
    Each HRM TOOLSHOP team member has a solid HR and/or business expertise of at least 20 years gained across industries and geographies.
    We stay in touch with the reality of the business and the HR challenges of today and tomorrow, as we all have our own business, consultancy practice or hold a senior HR role.
    Each of us is committed to learning about new HR competencies and practices through our networks, day-to-day business experiences and formal development.
    What connects us as a Team? We all share the same passion: developing great HR Tools and practical HR Templates to make your work easy and successful!

  • Is HRM Toolshop more than an HR documents webshop?

    Absolutely! We create nothing but best practice, customizable HR documents. What's more, we provide you with an answer to questions such as How can I set up workforce planning in my company, How to plan and manage change projects in the company successfully, How to conduct a professional HR audit and report on the outcomes, and much more.
    HRM Toolshop offers HR templates that will help you implement, optimize and develop existing and new HR practices, policies, procedures, ... On top of that, they will expand your HR horizon and bring you up to date on less-known HR challenges, e.g. setting up a performing HR Department with clear governance, processes, roles and competencies.

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